LedaTel | Reklamacje

Help

Version with login

  1. Registration in the system is free and necessary to register the application.
  2. As a registered user, you can track the history of your submissions and receive information about current submissions.
  3. To register a new user, select the "User registration" tab, complete the form and click the "Register" button.
  4. Immediately after user registration, you can log in to the system.
  5. Confirmation of user registration is sent to the e-mail address provided during registration.
  6. The remaining data (address and contact details) must be completed after logging in to the system.
  1. To register an order, select "Start" from the menu and select the "Add order" option.
  2. In the first step, you can update your contact details.
  3. In the second step, complete the order form and then click the "Save" button.
  4. After registering the order, a notification is automatically sent confirming the registration and informing about the status of the order.
  5. After registering the order, you can print the order registration protocol.
  6. Further stages of the procedure are described in e-mail notifications.
  1. To view the order history, select "Start" from the menu. The table shows all orders divided into 3 groups: open, completed and canceled.
  2. To view the details of the order, click on the "Card" option in the appropriate line.
  3. To print the document, click on the "Print" option in the appropriate line.
  1. To see current notifications for the User, expand the menu by clicking on the icon .
  2. A list of current notifications will appear. After selecting a notification, you are taken to the card of the order to which the notification applies.
  3. After switching to the order cards, the notification is marked as read.
  1. Expand the menu by clicking on the icon and select the "Contact details" option.
  2. The system allows you to view and update contact details.
  3. After making changes to the data, click the "Save" button.
  1. Expand the menu by clicking on the icon and select "Change password".
  2. The system allows you to change your password.
  3. After making changes to the data, click the "Save" button.
  4. Information about the change made is sent to the e-mail address indicated in the contact details.
  1. Expand the menu by clicking on the icon and select "Log out".
  2. The User logs out and returns to the login page
  1. Expand the menu by clicking on the flag icon and then select the language.
  2. The page reloads with the language change

Version without logging in

  1. To register an order, select "Start" from the menu and select the "Add order" option.
  2. Please complete the order form and then click the "Save" button.
  3. After registering the order, a notification is automatically sent confirming the registration and informing about the status of the order.
  4. After registering the order, you can print the order registration protocol
  5. Further stages of the procedure are described in e-mail notifications.
  1. To obtain information about the results, select "Start" from the menu, then enter your e-mail address when registering orders and the order number.
  2. If the correct data is provided, the order is searched and the form with the order card is launched (order details).
  1. Expand the menu by clicking on the flag icon and then select the language.
  2. The page reloads with the language change